Everything You Need to Know About Disciplinary Hearings and Procedures in the Workplace

Disciplinary hearings can often be overwhelming for both employers and employees in South Africa. However, by understanding the legal requirements, all parties can feel more informed and empowered, knowing their rights, responsibilities, and the specific disciplinary procedures that apply in the workplace. This understanding can provide a sense of control and confidence, reducing the feeling of being overwhelmed.

What are Disciplinary Hearings?

A disciplinary hearing is a formal process used by employers to address an employee’s alleged misconduct or poor performance. The goal of the hearing is to establish whether the employee’s behaviour or performance warrants disciplinary action and, if so, to decide on the appropriate measure.

Labour law in South Africa mandates that disciplinary procedures be substantively and procedurally fair. If either of these aspects is lacking, it can provide grounds for challenging the outcome through external avenues, such as the CCMA, once all internal processes have been followed and exhausted.

The Labour Relations Act (LRA) and the Code of Good Practice on Dismissal outline the steps employers must follow when conducting hearings and employees’ rights during the process.

Employee Rights in Disciplinary Hearings

Employees facing disciplinary action are afforded specific protections under South African law. These rights include:

  • Right to Notice: Employees must receive reasonable notice of the disciplinary hearing, including details of the allegations against them.
  • Right to Be Heard: Employees can respond to the accusations and present their defence.
  • Right to Representation: Employees can be represented by a colleague or a trade union representative during the hearing.
  • Right to an Interpreter: If the language used during the hearing is not comfortable with the employee, they are entitled to an interpreter.
  • Right to Appeal: Depending on company policy, employees may be able to appeal the disciplinary hearing outcome.

The Disciplinary Procedure for Hearings in South Africa

Employers must follow a fair and consistent process when addressing disciplinary issues. Substantive and procedural fairness in disciplinary hearings means that the reason for the hearing must be valid, the employee must receive adequate notice, and the delivery of that notice must be sufficient. During the hearing, the rights of both the employee and witnesses must be respected, and the employee must be given the opportunity to present and challenge evidence. The Chairperson must remain impartial, and all parties involved should exercise professionalism and restraint throughout the process. Key steps of a fair disciplinary procedure include:

  1. Investigation: Employers should thoroughly investigate the allegations before a disciplinary hearing.
  2. Notification: The employee must be informed of the claims and the potential consequences if found guilty.
  3. Hearing: A formal hearing should be conducted, where the employee can defend themselves against the charges.
  4. Outcome: After the hearing, the employer must communicate the outcome to the employee and any disciplinary action to be taken.
  5. Appeal: Depending on company policy, the employee may have the right to appeal the decision if they believe it was unfair.

Conducting a Thorough Investigation Before a Disciplinary Hearing

Before initiating a disciplinary hearing, the employer must conduct a comprehensive investigation into the alleged misconduct. This includes gathering all relevant evidence, such as witness statements and supporting documentation, to ensure a solid foundation for the case.

Legal Compliance in Disciplinary Hearings

It is essential to ensure that disciplinary hearings comply with the requirements set out in the LRA and other applicable legislation. Employers must follow all necessary steps, such as providing written notice, allowing the employee representation, and conducting a fair and unbiased hearing. Non-compliance with these legal procedures can lead to procedural unfairness and potential legal action, weakening the employer’s case. Therefore, adhering to these procedures ensures a fair and just process.

Clear Communication During the Disciplinary Procedure

Transparent communication between employer and employee is critical to a fair disciplinary process. Providing written notice of the allegations gives the employee enough time to prepare their defence, while open dialogue during the hearing allows both parties to present their case. This encourages cooperation and can help prevent further disputes.

The Importance of an Impartial Chairperson during Disciplinary Hearings

The Chairperson of a disciplinary hearing plays a critical role in ensuring a fair process. This emphasis on the Chairperson’s role should make both employers and employees feel more secure and protected. An impartial and knowledgeable chairperson ensures the hearing is conducted within legal boundaries and company policies. Employers may benefit from appointing an experienced attorney to chair the hearing, as they bring objectivity, expertise in employment law, and neutrality.

Need Professional Legal Representation with Disciplinary Hearings? Contact Our Experienced Attorneys Today For A Consultation

If you’re facing a disciplinary hearing or looking to initiate one, it’s advisable to consult with a legal professional. Their expertise can help you understand your rights, prepare a strong defence, and ensure the hearing is conducted fairly, safeguarding your rights and interests. 

At Burger Huyser Attorneys, our Labour Law Attorneys offer essential legal support throughout the disciplinary hearing process, ensuring that both employers and employees navigate these proceedings fairly and effectively. We provide professional chairing services and legal advice tailored to employment disciplinary procedures, including:

  • Representation for employers, employees, and witnesses during hearings;
  • Chairing of disciplinary hearings;
  • Assistance with thorough preparation for hearings;
  • Expert advice on the admissibility of evidence;
  • Facilitation of disciplinary hearing procedures.

Contact one of Burger Huyser Attorneys’ expert labour law attorneys for assistance in navigating to ensure that your rights are fully protected in line with South African labour law.

Randburg call 061 516 6878; Roodepoort call 061 516 0091; Sandton call 064 555 3358;  Pretoria call 064 548 4838;

Centurion call 061 516 7117; Alberton call 061 515 4699; Bedfordview call 061 536 3223

DISCLAIMER: Information provided in this article does not, and is not intended to constitute legal advice. READ MORE